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Barrel Brook Farms

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Terms and Conditions

TERMS OF SERVICE

Effective Date: January 1, 2020

Website: https://barrelbrookfarms.com

Business: Barrel Brook Farms LLC

By accessing our website or visiting our property, you agree to the following Terms.

1. AGRITOURISM RISK DISCLOSURE

Barrel Brook Farms LLC is a working farm. Activities may include:

  • Farm tours
  • U-Pick harvesting
  • Animal interaction
  • Weddings and private events
  • Lodging stays
  • Vineyard and agricultural operations

Visitors acknowledge that inherent risks exist, including but not limited to:

  • Uneven ground
  • Farm equipment
  • Bees and insects
  • Animal behavior
  • Weather conditions
  • Slippery or muddy surfaces

By entering the property or participating in activities, you voluntarily assume all inherent risks associated with a working farm environment.

2. FARM TOURS & U-PICK POLICY

Participants must:

  • Follow staff instructions
  • Supervise children at all times
  • Remain in designated areas
  • Avoid entering restricted agricultural zones

We reserve the right to remove guests who do not comply.

3. ANIMAL INTERACTION

Animals are unpredictable. Guests:

  • Must not feed animals without permission
  • Must supervise children closely
  • Assume all risks related to animal contact

4. WEDDINGS & PRIVATE EVENTS

Separate signed rental agreements apply.

General conditions:

  • Deposits may be non-refundable
  • Overtime fees apply
  • Cleanup requirements must be met
  • Clients are responsible for guest behavior
  • Property damage will be billed

Weather does not guarantee refunds unless specified in a written agreement.

5. LODGING TERMS

Guests staying in on-site lodging agree to:

  • Follow house rules
  • Respect quiet hours
  • Not damage property
  • Supervise minors

Barrel Brook Farms LLC is not responsible for:

  • Lost or stolen items
  • Personal injury unless caused by gross negligence
  • Acts of nature or power outages

6. FOOD PRODUCTS & ALLERGEN NOTICE

We sell:

  • Fresh produce
  • Fruit
  • Honey
  • Jams and jellies
  • Other farm goods

Products may be prepared in environments that handle common allergens.

Customers are responsible for reviewing ingredient information and determining suitability.

All food products are sold as-is.

7. PAYMENT & REFUND POLICY

  • All sales are final unless otherwise stated in writing.
  • Event deposits are non-refundable unless specified in a signed contract.
  • Lodging cancellations follow the stated booking terms.

8. MEDIA RELEASE

By attending events or visiting the property, guests grant permission for photographs or video taken on the premises to be used for promotional purposes unless written notice is provided in advance.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by California law, Barrel Brook Farms LLC shall not be liable for:

  • Injury from inherent farm risks
  • Animal-related incidents
  • Weather-related disruptions
  • Third-party vendor services
  • Allergic reactions

Total liability, if any, shall not exceed the amount paid for the applicable service.

10. INDEMNIFICATION

Guests agree to indemnify and hold harmless Barrel Brook Farms LLC from claims arising from:

  • Guest conduct
  • Violation of rules
  • Participation in farm activities

11. GOVERNING LAW

These Terms are governed by the laws of the State of California.

12. MODIFICATIONS

We reserve the right to update these Terms at any time.

Return and Refund Policy

RETURN & REFUND POLICY

Effective Date: January 1, 2020

Business Name: Barrel Brook Farms LLC

Website: https://barrelbrookfarms.com

At Barrel Brook Farms LLC, we are committed to providing high-quality farm products and memorable experiences. Due to the nature of agricultural goods and event services, the following policies apply.

1. PERISHABLE FOOD PRODUCTS

This includes fresh produce, fruit, vegetables, honey, jams, jellies, and other edible farm goods.

All perishable food sales are final.

For health and safety reasons, we do not accept returns or exchanges on edible products.

If you believe a product was defective or unsafe at the time of purchase, you must contact us within 24 hours of purchase at:

barrelbrookfarms@gmail.com

408.841.6453

At our discretion, we may offer a replacement or store credit.

2. NON-PERISHABLE MERCHANDISE

Non-perishable merchandise (including apparel, gift items, and branded goods) may be eligible for return under the following conditions:

  • Return requests must be made within 14 days of purchase.
  • Items must be unused, unworn, and in original condition.
  • Proof of purchase is required.

Shipping costs are non-refundable.

Refunds will be issued to the original form of payment once the return is received and approved.

Barrel Brook Farms LLC reserves the right to deny returns that do not meet these conditions.

3. U-PICK EXPERIENCES

All U-Pick admissions and harvested product purchases are non-refundable.

Participation is voluntary and agricultural conditions vary. Refunds will not be issued due to:

  • Weather conditions
  • Crop availability
  • Natural variations in size or quality
  • Personal dissatisfaction

If Barrel Brook Farms LLC cancels the experience due to unsafe conditions, we may offer rescheduling, store credit, or a refund at our discretion.

4. FARM TOURS

Farm tour reservations are non-refundable unless canceled by Barrel Brook Farms LLC.

If you are unable to attend, you may request to reschedule with at least 48 hours’ notice, subject to availability.

No-shows are non-refundable.

5. WEDDINGS & PRIVATE EVENTS

All event deposits are non-refundable unless otherwise stated in a signed rental agreement.

If an event is canceled:

  • Payments already made may be retained according to the signed contract.
  • Rescheduling may be offered at our discretion.

Weather, agricultural conditions, or guest count changes do not automatically qualify for refunds unless specified in a written agreement.

6. LODGING RESERVATIONS

Lodging cancellations must follow the cancellation terms provided at the time of booking.

Unless otherwise specified:

  • Cancellations made 14 days or more before check-in may receive a refund minus processing fees.
  • Cancellations within 14 days of check-in are non-refundable.
  • No-shows are non-refundable.

Damage to property may result in additional charges.

7. PROCESSING FEES

Credit card processing fees, online booking fees, and third-party platform fees are non-refundable.

8. FORCE MAJEURE

Barrel Brook Farms LLC is not responsible for cancellations due to events beyond our control, including but not limited to:

  • Natural disasters
  • Severe weather
  • Government restrictions
  • Power outages
  • Agricultural disruptions

In such cases, refunds, credits, or rescheduling are offered at our discretion.

9. CONTACT INFORMATION

For refund-related inquiries, please contact:

Barrel Brook Farms LLC

https://barrelbrookfarms.com

barrelbrookfarms@gmail.com

408.841.6453

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